FAQ

Questions practices ask before they start.

Who Capri is for, how implementation works, and how we protect patient information.

What do you solve and who are you for?

We help outpatient healthcare clinics solve tedious and time-consuming tasks with AI solutions tailored with humans in the loop.

Do you integrate with our EHR?

Our Capri Scribe product will integrate right into your browser. While there are over 300 EHRs, this feature makes data transfer easy. Capri Basic currently integrates with Athena.

What makes you different from other patient intake software?

We’re designed for smaller clinics that cannot afford it or for which larger companies won’t retrofit their product suites. We take pride in helping small and large clinics with user-friendliness and cost-effectiveness.

How fast can you implement?

We’re built for easy deployment, so within 5 business days, assuming timely supply of documents. Software usage should be as easy and stress-free as possible, and we aim for the same with the deployment process.

What do you stand for?

Please see our Values.

Where are you located?

We’re headquartered in Old Town Alexandria, VA.

Are you secure?

Yes. Capri is HIPAA compliant and built to protect sensitive patient information. We use administrative, technical, and physical safeguards, including encryption in transit and at rest, access controls, and ongoing security monitoring. Access to protected health information is limited to authorized users. Security documentation and a Business Associate Agreement are available upon request.

How are you different from other solutions?

Easy implementation, specialized workflows, automation, integrations, support, or measurable ROI.

What features are included?

We offer three products: Capri Basic, Capri Voice, and Capri Scribe.

Can we see a demo before purchasing?

Absolutely. Please email your practice name, your name, and contact information to mark@caprihealth.ai.

Do you have customer examples or case studies?

We do. Our first clinic reduced their no-show rate by 50% in just 3 weeks.

See Capri in action

Ready to talk through your practice?

Email your practice name, your name, and contact information to mark@caprihealth.ai.