01
Maximally useful
We’re here to be maximally useful. Our priority is helping the provider and, thereby, also the patient, and we’re honored to play a part in modernizing our healthcare system.
Values
At Capri, our values matter. We’re proud to play a supporting role in improving health outcomes. We affirm the following characteristics, principles, and attitudes in our culture and employees.
01
We’re here to be maximally useful. Our priority is helping the provider and, thereby, also the patient, and we’re honored to play a part in modernizing our healthcare system.
02
Tell the truth, honor commitments, protect confidential information, and do the right thing even when it costs more or takes longer.
03
Start with the customer’s real problem; measure success by the useful outcomes your product or service creates.
04
Learn from mistakes, simplify processes, use feedback and data, and improve over time.
05
Treat colleagues, customers, partners, and end users with dignity, professionalism, fairness, and empathy.
06
Be direct, timely, and transparent—especially around decisions, risks, expectations, and bad news.
07
Maintain high standards for quality, reliability, service, and execution; do not confuse being fast with being careless.
08
Stay curious, seek evidence, accept constructive challenge, and change course when new information warrants it.
09
Collaborate across functions, share credit, and make decisions that strengthen the company rather than individual silos.
10
Use company time, money, data, and resources responsibly, with long-term sustainability in mind.